TapeCrest End User Licence Agreement (EULA)

Version: 1.0 · Effective from: 5 November 2026

The essentials

This summary helps you find your way. The full agreement below is what applies.

• This agreement lets you use TapeCrest software in NinjaTrader 8. You receive a licence to use it. DC Finanzinvest SRL keeps all rights in the software.
• Every TapeCrest product, free ones included, is activated with a personal installation key and confirmed online. Without a confirmed licence, a product does not run its features.
• Keys are personal. Sharing or selling them, or bypassing the licensing, is not allowed.
• The tools show market information and help you run your own accounts. They do not give investment advice, and every trading decision, order and account stays your responsibility.
• If access ends, the add-ons are designed so that nothing cancels your orders, closes your positions or unlocks your accounts because of it. They stop starting new activity. A running Copier keeps mirroring exits and protective changes but not partial exits, so a follower can stay larger than the leader: keep watching your accounts (section 10.5).
• To confirm your licence, the software sends TapeCrest only what that check needs. It does not send us your orders, positions, balances or charts.

1. About this agreement

1.1 This End User Licence Agreement ("EULA") is between you and DC Finanzinvest SRL, Str. Teatrului nr. 3A, et. 4, ap. 3, Municipiul Botoșani, județul Botoșani, Romania, which operates TapeCrest ("we", "us", "our"). Our full company details are in our Legal Notice and in section 1 of the Terms of Sale.

1.2 It applies to every TapeCrest indicator and add-on for NinjaTrader 8, their updates, the TapeCrest licensing components delivered with them, and the guides, templates and other files we provide (together, the "Software").

1.3 You accept this EULA when your Workspace asks you to, before you claim, try or buy a Product, and by installing or using the Software. If you do not accept it, please do not install or use the Software.

1.4 Purchases are also governed by our Terms of Sale. Payments are processed by Link (Sold through Link, LLC, a Stripe company) as merchant of record under its own terms; this EULA governs your licence to use the Software. Our Privacy Notice explains how we handle personal data. Nothing in this EULA limits rights you have by law as a consumer that cannot be excluded by contract.

2. Words we use

• Product: one TapeCrest indicator or add-on, as listed in our catalogue.
• Installation key: the personal key shown once in your Workspace, used to activate a Product.
• TapeCrest Machine ID: the identifier the licensing components derive for your device (section 5.2).
• Device: one Windows installation on a computer, virtual machine or VPS, identified by its TapeCrest Machine ID.
• Lease: a short, signed confirmation from our licensing service that your licence is valid, for at most 15 minutes.
• Workspace: your TapeCrest account at https://portal.tapecrest.com.
• Add-ons that act on accounts: Products that act on trading accounts you select, by placing, changing, cancelling or closing orders and positions (TapeCrest Copier) or by asking your broker to lock an account (TapeCrest Risk Manager).

3. Your licence

3.1 As long as you comply with this EULA, we grant you a personal, non-exclusive, non-transferable licence to install and use, in object-code form and within NinjaTrader 8, each Product for which you hold a valid licence, on the number of Devices allowed for that licence (section 5.3).

3.2 You may use the Software for your own trading and market analysis, including in your own business, with accounts you own or are legally authorised to operate.

3.3 You may make the copies needed to install, run and back up the Software for that use.

3.4 We keep all rights we do not expressly grant to you. The Software is licensed, not sold.

4. Types of licence

4.1 Paid lifetime licence

• You receive it when you buy a Paid Product under the Terms of Sale.
• It has no scheduled end date and no recurring fee. "Lifetime" is defined in section 5.2 of the Terms of Sale: the licence works while the Product can confirm it online, while our licensing service is active (section 14 of the Terms of Sale sets out our commitments if it closes), and while you use a compatible NinjaTrader 8 installation.
• Each paid lifetime licence is for two Devices (two computers) at the same time (section 5.3).
• TapeCrest Complete. One purchase gives you a separate paid lifetime licence for each of the six Products it contains, each with its own installation key. Each licence follows this EULA as if you had bought that Product on its own. TapeCrest Complete does not include Products released later, and it does not start, reset or reopen a trial. A refund of TapeCrest Complete ends all six licences (Terms of Sale, section 5.6).

4.2 Trial

• Each Paid Product can be tried once per person, for 7 days (168 hours) from its first successful activation. Creating an account, downloading or installing does not start the trial.
• A trial gives you the full features of the Product on up to two Devices. You can release a Device and activate another yourself in the Workspace; this does not change the trial dates.
• No payment details are needed and nothing is charged automatically. When the 7 days end, the Product stops on its own.
• Creating further accounts, reinstalling the Product or changing your computer's clock to get another trial is not allowed, and it does not work: trial dates come from our server.
• We send operational emails when the trial starts, 48 hours and 24 hours before it ends, and when it ends. They are part of the service, not marketing.

4.3 Free Lifetime licence

• Free Products cost nothing: no card, no trial clock. Claiming one does not subscribe you to marketing emails.
• A Free Lifetime licence has no scheduled end date. Like a paid licence, it needs a verified account, an installation key and online verification.
• It works on up to two Devices. You can release a Device and activate another yourself in the Workspace, and support helps where the Workspace cannot.
• We may change a Free Product, or stop offering it to new users, at any time. Before we stop it for existing users, we give at least 30 days' notice and follow section 14 of the Terms of Sale.

4.4 Complimentary access

• We may give you access to a Product free of charge, for example for support, testing or a partnership, for a set period or with no end date, as shown in your Workspace.
• The same activation, Device and verification rules apply. Complimentary access is not a purchase or a trial. It does not start or restore a trial, and it does not turn into a trial when it ends.
• We may end complimentary access with 30 days' notice, or immediately for a breach of section 6.

5. Activation, devices and online verification

5.1 Activation. Open the TapeCrest access window from the Product inside NinjaTrader 8, paste your installation key once and confirm. The key is shown only once in your Workspace. If you lose it, replace it there; the old key then stops working. We cannot show an old key again, because we store only a one-way hash of it.

5.2 TapeCrest Machine ID. The licensing components derive a TapeCrest Machine ID from the Windows machine identifier (MachineGuid) with a TapeCrest-specific hash. The raw identifier never leaves your computer. The TapeCrest Machine ID is not NinjaTrader's machine ID. It identifies an installation for licensing purposes; it is not a hardware fingerprint, and it can change if Windows is reinstalled. The Copy Machine ID button in the access window is there to help support.

5.3 Devices. Each licence, including each of the six licences in TapeCrest Complete, can be active on two Devices at the same time. You manage them in the Workspace: you can release a Device and activate the licence on another one yourself. To prevent shared use, the Workspace may limit how often Devices can be changed; our support helps where it cannot. The Device rules for each type are in sections 4.2 and 4.3 above and in section 12 of the Terms of Sale. Several charts and NinjaTrader 8 windows on the same Device count once.

5.4 Online verification. When a Product starts, it must confirm its licence online with our licensing service at portal.tapecrest.com. Each confirmation gives a signed lease valid for at most 15 minutes, and never beyond the end of a trial or other limited access. While the Product runs, it renews the lease about every five minutes. The Software therefore needs an internet connection. There is no offline mode.

5.5 When the service cannot be reached. A running Product keeps working until its current lease ends. It then stops its features and retries automatically, about once a minute, until a check succeeds. A refused check, for example after a revocation or at the end of a trial, is never treated as permission to continue.

5.6 When access ends. If your access ends, for example at the end of a trial, after a refund or after a revocation, the Product stops at the latest when its current lease ends, up to 15 minutes later. Section 10.5 explains what add-ons that act on accounts do at that point.

5.7 Saved credentials. So that you do not have to retype your key after a restart, the Product stores the key and the latest signed access data in your local application data folder, encrypted with Windows Data Protection (DPAPI) and tied to your Windows user account. Keys are never saved in NinjaTrader 8 templates or workspace files. A restart still needs a fresh online check.

5.8 Your computer's clock. Products rely on the signed time from our service. Changing your computer's clock does not extend access.

6. What you may not do

6.1 Except where the law expressly allows it (section 6.2), you may not:

a) share, publish, sell or give your installation key or account to anyone else, or use another person's key; b) sell, rent, lend, sublicense or otherwise make the Software available to others, except through a licence transfer handled by us under section 13 of the Terms of Sale; c) copy or distribute the Software beyond what section 3.3 allows, including through file-sharing sites, groups or channels; d) decompile, disassemble or reverse engineer the Software, or attempt to extract its source code; e) remove, disable, bypass or interfere with the licensing, the online verification, the obfuscation or any other protection, or use a modified version of the Software; f) modify, translate or create derivative works of the Software, other than adjusting its settings and saving your own templates; g) use the Software, its guides or templates to build or train a competing product; h) remove or change copyright, trademark or other notices; i) obtain extra trials through additional accounts, false details or other workarounds; j) use the Software in breach of the law, sanctions, your broker's terms or your prop firm's rules, or to harm others; k) use add-ons that act on accounts with accounts you do not own or are not legally authorised to operate (section 10.4).

6.2 What the law allows. If you are in the EU, you may observe, study or test how the Software functions while using it as licensed, and you may decompile it to the limited extent needed for interoperability under the conditions of Article 6 of Directive 2009/24/EC, if we have not made the necessary information available. Please write to us first: we may be able to provide what you need. Other mandatory rights that apply where you live are not affected.

7. Guides, templates and other materials

Guides, setting templates, images and other materials are licensed with the Product for your own use. Template values are starting points to adapt to your market and your data, not recommendations for any market or account. You may share screenshots of your own charts that show a Product, for example on social media. You may not redistribute the guides, templates or other files.

8. Updates and changes

8.1 Maintenance goal. NinjaTrader updates NinjaTrader 8 from time to time. We aim to publish maintenance updates that keep each Product working with current NinjaTrader 8 releases, and we build the Products on NinjaTrader's public programming interfaces to reduce the risk of problems. This is a goal, not a guarantee: we do not control NinjaTrader, and a change on its side can affect a Product before an update is available.

8.2 How updates arrive. We publish updates, with release notes, in your Workspace library, and you install them in NinjaTrader 8. We may email you about important updates.

8.3 Required updates. Occasionally an update is needed to keep the licensing or the security of the Software working. Such updates are free, and we announce them in advance where we can. After a notice period of at least 30 days, an older version may stop being able to confirm its licence, unless an urgent security reason requires a shorter period.

8.4 Changes to features. Updates may improve, add or change features. If you are a consumer in the EU or EEA and a change would affect your access to or use of a Paid Product negatively in more than a minor way, we will tell you clearly and in advance. You may then end the contract free of charge within 30 days of our notice or of the change, whichever is later, and receive a refund calculated as in section 14, point 3, of the Terms of Sale. This right does not apply if we let you keep using the unchanged version at no extra cost and it stays in conformity.

8.5 No promise of future products. We may develop new products, but we do not promise to. New products are sold or offered separately unless we say otherwise. What a paid licence includes is set out in section 5.3 of the Terms of Sale.

8.6 Your legal rights. If you are a consumer in the EU or EEA, we provide the updates, including security updates, needed to keep a Product in conformity with the contract for as long as the law requires, and we tell you about them. If you do not install such an update within a reasonable time, we are not responsible for a lack of conformity that the update would have fixed, provided we told you about the update and the consequences of not installing it.

9. NinjaTrader 8, market data, brokers and prop firms

9.1 The Software runs inside NinjaTrader 8, which you license from NinjaTrader under its own terms. Some Products need specific market data, for example Level II market depth, Order Flow+ volumetric data or Tick Replay. Each product page lists what is needed.

9.2 Market data, order routing and account information come from NinjaTrader 8, your broker and your data provider. We do not control their accuracy, completeness or availability.

9.3 Your relationship with brokers, data providers and prop firms is governed by your agreements with them.

10. Trading risk and your responsibilities

10.1 Information, not advice. The Software displays and organises market information, such as volume, order flow, liquidity, levels and account limits. When a tool highlights a condition, for example absorption, an imbalance or a change in liquidity, it describes data. It is not a signal or an instruction to trade. Nothing in the Software, its guides and templates, our website or our support is investment, financial, tax or legal advice, or a recommendation to buy or sell anything.

10.2 No promise of results. We do not promise profits or any other trading result. Trading futures and forex involves a substantial risk of loss. Please read the Risk Disclosure.

10.3 Your decisions. You decide whether, when and how to trade, which settings to use and which accounts to connect. Test new tools, updates and settings in simulation first.

10.4 Add-ons that act on accounts (TapeCrest Copier, TapeCrest Risk Manager).

a) When you start these add-ons, you instruct them to act in the accounts you select, according to your settings. The Copier copies the orders you place in a leader account to the follower accounts you choose, and closes follower positions when you use its Flat followers or Panic controls. The Risk Manager monitors the limits and blocked hours you set and, when a limit is reached, when a blocked period starts or when you use Lock account, asks your broker to lock the account. The Risk Manager does not place, change or cancel orders itself, but depending on your broker, a lock can also close positions or cancel orders. b) You remain responsible for all orders, positions and accounts, including those an add-on creates, changes or closes, and for checking the add-on's settings, instrument mappings and sizes before you start. c) Copied orders can be rejected, delayed, partially filled or filled at different prices in different accounts. Limits are calculated from the information available in NinjaTrader 8 and can differ from your broker's or prop firm's figures. Their figures prevail. The add-ons monitor and act only while NinjaTrader 8 is running and connected. d) Use these add-ons only with accounts you own or are legally authorised to operate. Trading for other people, or offering copy-trading or signal services with the Copier, may require a licence or registration in your country. It is not a supported use of the Software. e) You are responsible for following your broker's terms and each prop firm's rules, including any rules on copy trading, multiple accounts, automation, news trading or position size. We do not represent that any firm allows a particular add-on. f) Supported setups. Use the add-ons with the connections and account types that the product page lists as supported. At the date of this version, TapeCrest Risk Manager supports Tradovate accounts in US dollars only. For TapeCrest Copier, Rithmic connections and copying from one prop-firm account to another have not been qualified: we have not tested and validated them.

10.5 When access ends. Your access can end while an add-on is running: at the end of a trial, after a refund or revocation, or when a lease runs out because the licence cannot be confirmed. The add-ons are designed so that nothing in them cancels or changes an order, closes a position, unlocks an account or stops a running protection because of that licence answer. What they do next:

a) TapeCrest Copier keeps running, but it stops copying new exposure for the rest of that run, even if access returns. It no longer copies new positions, additions to a position, partial exits, stops or targets moved further from the price, or new standalone stop or limit orders. It keeps mirroring the leader's cancellations, full exits, and stops and targets moved closer to the price; it still places and maintains protective orders for positions copied while access was active; account protections you armed in the Copier keep running; and Flat followers and Panic keep working. Because partial exits are not copied, a follower can stay larger than the leader until the leader account is flat or you flatten the followers. Entry orders still working in follower accounts stay in place: a cancellation by the leader is mirrored, a price change is not. To copy new entries again, stop the Copier when your accounts are flat and start it again with active access. b) TapeCrest Risk Manager keeps enforcing protection that is already running until its planned end, including its limits, blocked hours and broker locks, and Lock account stays available for it. Starting new protection or planning the next session needs active access. c) Indicators stop displaying their output and show a short note on how to open TapeCrest access.

You remain responsible for monitoring your accounts and for managing open positions and orders through NinjaTrader 8 or your broker.

10.6 Keep control. Keep an independent way to manage your positions, such as your broker's platform or trade desk, especially when you use add-ons that act on accounts.

11. Your data: a summary

The Privacy Notice explains in full how DC Finanzinvest SRL handles personal data. In short:

• What a Product sends. When a Product activates or renews its lease, it sends to portal.tapecrest.com, over an encrypted connection: your installation key, the product identifier and version, your TapeCrest Machine ID, a fixed device label ("NinjaTrader workstation") and a random one-time request code.
• What our server records. The first successful activation, the most recent successful check, the product version and the Device. Our server also uses the IP address of each request to deliver the response, protect the service (for example against excessive requests) and estimate your country. We store the country estimate, not your exact location.
• What a Product never sends to TapeCrest. Orders, executions, positions, account names or numbers, balances, broker or NinjaTrader credentials, chart contents, prices or screenshots.
• Optional Telegram remote control (TapeCrest Copier). If you switch it on, the Copier exchanges messages with Telegram directly from your computer, through your own Telegram bot and chat. Replies to your commands can include the status of the Copier, your follower accounts and your risk settings. TapeCrest does not receive these messages; Telegram's own terms and privacy policy apply. Your bot details are stored encrypted on your computer.
• What stays on your computer. Your key and the latest signed access data, stored encrypted as described in section 5.7, and the settings, logs and reports the Products save in your NinjaTrader 8 user data folder.
• What the Workspace keeps. Your account details (your password only as a secure hash), sign-in history, licences, activations and Devices, download records, support conversations (attached screenshots are deleted after 30 days), operational emails and your email preferences. Payments are processed by Link (Sold through Link, LLC, a Stripe company) as merchant of record. Link shares the order details with us, such as the email used at checkout, your name, billing country or address, any tax ID you give and what you bought. We never receive your full card number.
• Why. To provide and protect your licences (performance of our contract with you), to prevent abuse and keep the service secure (our legitimate interests), to answer support requests, and to meet legal obligations such as accounting. We send marketing emails only if you opt in.

12. Ownership and feedback

The Software, guides, templates and the TapeCrest name and logo belong to DC Finanzinvest SRL or its licensors and are protected by copyright and other laws. If you send us ideas or suggestions, we may use them freely, without any obligation to you. Your own trading data, settings and templates remain yours.

13. What we promise and what we cannot promise

13.1 For Paid Products, we promise that the Product will work substantially as described on its product page and in its guide at the time of purchase, on a setup that meets the listed requirements. If it does not, the remedies in sections 11 and 16 of the Terms of Sale and those the law gives you apply.

13.2 We cannot promise that the Software will be free of errors, run without interruption, work with every broker, data provider, prop firm, computer or future NinjaTrader 8 release, or meet goals its product page does not describe.

13.3 To the extent the law allows, trials, Free Products and complimentary access are provided "as is".

13.4 To the extent the law allows, we exclude all other warranties and conditions, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. If you are a consumer in the EU, EEA or UK, your statutory rights, including the legal guarantee of conformity for digital content, are not affected.

14. Our liability

14.1 What we never exclude. Nothing in this EULA limits or excludes our liability for death or personal injury caused by our negligence, for fraud, for damage we cause intentionally or through gross negligence, or any other liability that the law does not allow us to limit or exclude. Your statutory rights as a consumer are not affected.

14.2 Your trading decisions. We are not responsible for trading losses, missed trades or lost profits that result from your trading decisions or from market conditions.

14.3 Third parties. We are not responsible for NinjaTrader, brokers, data providers, prop firms, payment providers, internet providers or other services we do not control, or for failures they cause.

14.4 Foreseeable loss. If you are a consumer, we are responsible for loss you suffer that is a foreseeable result of our breach of this EULA or our failure to use reasonable care. Loss is foreseeable if it was obvious it would happen, or if we both knew it might happen when you accepted this EULA.

14.5 Limit. Apart from section 14.1, our total liability for all claims relating to a Product is limited to the amount you paid for that Product. For a Product you received as part of TapeCrest Complete, it is limited to the amount you paid for TapeCrest Complete. For trials, Free Products and complimentary access, it is limited to EUR 50.

14.6 Business customers. If you use the Software for a business, we are not liable for loss of profit, revenue, business or data, or for indirect or consequential loss, except as stated in section 14.1.

15. Suspension and termination

15.1 By you. You can stop using the Software at any time and remove it from NinjaTrader 8. If you ask us to delete your account, your licences end, because we can no longer verify them.

15.2 By us, for a serious breach. We may suspend or end a licence, or your account, if you seriously or repeatedly breach this EULA, for example by sharing or selling keys, tampering with the licensing, obtaining trials through additional or false accounts, committing payment fraud or using the Software to harm others.

15.3 Fair process. Unless the breach is serious and urgent, such as a published key or active tampering, we first tell you what is wrong and give you 14 days to fix it. We always tell you the reason, and you can contest our decision through support. Where suspending or ending only the licence concerned is enough, we do only that.

15.4 What we will not do. We do not end a paid lifetime licence for our convenience. Apart from this section, a paid licence ends only as described in the Terms of Sale: after a refund (including a refund after you cancel, or after Link cancels the order), a payment dispute that returns the payment to you (section 18), a transfer (section 13), the deletion of your account, or the closure of the service (section 14).

15.5 Effects. When a licence ends, stop using the Product and remove it. If we end a paid licence because of your serious breach, no refund is due, except where the law requires otherwise. Sections 6, 10, 12, 13, 14 and 18 continue to apply.

15.6 Payment disputes. If you dispute a payment with your bank, Link handles the dispute for us, and we may suspend the related licence or licences while the dispute is open (Terms of Sale, section 18).

16. Export controls and sanctions

You may not use, export or make the Software available in breach of EU, UN, UK or US sanctions or export rules. You confirm that you are not a person targeted by such sanctions.

17. Changes to this EULA

17.1 We may change this EULA for a valid reason: a change in the law, a security need, a technical change in the licensing or in NinjaTrader 8, or a new feature or Product.

17.2 We will tell you at least 30 days before a change that materially affects you, by email and in your Workspace, and explain what changes.

17.3 A change will not take away rights you have already paid for: the lifetime duration of your paid licence, the features described when you bought it (subject to section 8.4), your Device allowance and the continuity commitment in section 14 of the Terms of Sale. A change will not add charges for what you already have.

17.4 If you do not accept a change that materially affects you, tell us before it takes effect. If you are a consumer, you may then end the contract and receive a refund calculated as in section 14, point 3, of the Terms of Sale.

17.5 Other changes, such as clarifications, take effect when we publish them. Earlier versions are available on request from support@tapecrest.com.

18. Disputes and applicable law

Complaints, out-of-court help for consumers, applicable law and courts are governed by section 20 of the Terms of Sale, which applies to this EULA as well, including for users of trials, Free Products and complimentary access.

19. General

• Events outside our control. We are not responsible for delays or failures caused by events we cannot reasonably control. We will tell you and do what we reasonably can to limit the effect.
• Transfer by us. We may transfer this EULA to a company that takes over the TapeCrest business, as long as your rights are not reduced. We will tell you if this happens.
• Severability. If a court finds part of this EULA invalid, the rest stays in force.
• No waiver. If we do not enforce a right straight away, we can still enforce it later.
• Translations. If we provide this EULA in another language, the English version prevails where the law allows.
• Whole agreement. This EULA, the Terms of Sale and the documents they refer to are the whole agreement about your use of the Software.

20. Trademarks and independence

NinjaTrader® is a registered trademark of NinjaTrader Group, LLC. No NinjaTrader company has any affiliation with the owner, developer, or provider of the products or services described herein, or any interest, ownership or otherwise, in any such product or service, or endorses, recommends or approves any such product or service. Other names may be trademarks of their respective owners.

21. Contact

DC Finanzinvest SRL (TapeCrest) · Str. Teatrului nr. 3A, et. 4, ap. 3, Municipiul Botoșani, județul Botoșani, Romania · support@tapecrest.com · chat in your Workspace at https://portal.tapecrest.com