Legal
TapeCrest Legal Notice
Version: 1.0 · Last updated: 5 November 2026
Who operates TapeCrest
The websites tapecrest.com and portal.tapecrest.com and the TapeCrest software are operated by DC Finanzinvest SRL. TapeCrest is a brand of this company.
| Company name | DC Finanzinvest SRL |
|---|---|
| Legal form | Romanian limited liability company (societate cu răspundere limitată) |
| Registered office | Str. Teatrului nr. 3A, et. 4, ap. 3, Municipiul Botoșani, județul Botoșani, Romania |
| Trade Register (ONRC) number | J7/565/09.10.2020 |
| European Unique Identifier (EUID) | ROONRC.J7/565/2020 |
| Tax identification code (CUI) | 43168173 |
| VAT | Not registered for VAT |
| Share capital | 200 RON |
| support@tapecrest.com | |
| Customer support | Chat in your Workspace at https://portal.tapecrest.com |
Payments
Orders for paid products are processed by Sold through Link, LLC ("Link"), an affiliate of Stripe, as merchant of record through Stripe Managed Payments. Link charges the payment, handles the tax, issues receipts and invoices and handles payment disputes under its own terms. DC Finanzinvest SRL grants the licences and provides the software, downloads, updates and support. Section 8.2 of our Terms of Sale explains the details.
What TapeCrest does
TapeCrest develops and licenses software for NinjaTrader 8: chart analysis tools and tools that help you manage your own trading accounts. TapeCrest does not provide investment advice, portfolio management, brokerage, trading signals or funded trading accounts.
Consumer information
- Complaints. Please contact us first at support@tapecrest.com or through the chat in your Workspace. We reply to complaints within 14 days (Terms of Sale, section 20).
- Consumer authority in Romania. National Authority for Consumer Protection (Autoritatea Națională pentru Protecția Consumatorilor, ANPC): https://anpc.ro.
- Alternative dispute resolution (SAL). Consumers in Romania can use ANPC's alternative dispute resolution service (SAL) through https://anpc.ro. We are not currently signed up to a particular alternative dispute resolution body; if that changes, we will name it here.
- Consumers in other EU countries, Iceland and Norway can get free help with a cross-border complaint from the European Consumer Centre in their country (ECC-Net).
- EU online dispute resolution platform. The EU's Online Dispute Resolution (ODR) platform closed on 20 July 2025 (Regulation (EU) 2024/3228), so we do not link to it.
Data protection
Our Privacy Notice explains how DC Finanzinvest SRL handles personal data. The supervisory authority in Romania is the National Supervisory Authority for Personal Data Processing (ANSPDCP), https://www.dataprotection.ro/.
Our legal documents
- Terms of Sale
- End User Licence Agreement
- Refund Policy
- Risk Disclosure
- Privacy Notice
- Earlier versions: available on request from support@tapecrest.com
Trading risk
Trading futures and forex involves a substantial risk of loss and is not suitable for every investor. You can lose more than your initial investment. TapeCrest tools display market information and help you manage your own accounts; they do not guarantee any trading result. Please read our Risk Disclosure.
Trademarks and independence
NinjaTrader® is a registered trademark of NinjaTrader Group, LLC. No NinjaTrader company has any affiliation with the owner, developer, or provider of the products or services described herein, or any interest, ownership or otherwise, in any such product or service, or endorses, recommends or approves any such product or service. Stripe and Link are trademarks of Stripe. Other names may be trademarks of their respective owners.
Content and links
We prepare the content of our websites with care and keep it up to date. Links to other websites are given for your convenience; their operators are responsible for their content. All texts, images, videos and software on our websites belong to DC Finanzinvest SRL or its licensors, unless stated otherwise.